CARD SME Bank and
its digital banking transformation
February 20, 2020
SAN PABLO CITY –
The CARD Mutually Reinforcing Institutions (CARD MRI) has always
been an advocate of financial inclusion. Throughout the years, it
has been providing Filipinos from the low-income sector with access
to financial services. As CARD MRI continues to explore new
innovations to reach the goal of poverty eradication, its thrift
bank – CARD SME Bank – is undergoing digital transformation to
provide reliable banking services.
Late last year, CARD SME
Bank introduced to its clients the konek2CARD mobile application
where they can do hassle-free banking transactions with the use of
android phones. Through this app, clients can monitor their savings
account, transfer funds, pay loans, check their transaction history,
and view mini statement, anytime and anywhere.
They can also do
self-initiated withdrawals from its Digital Cash Machine (DCM)
installed in their bank premises via a QR Code generated by the app.
A digital cash machine is a proprietary machine provided by the bank
for its clients.
Clients can also pay their
loans and withdraw their savings through konek2CARD agents located
in their barangays.
According to CARD SME Bank
President and CEO Aristeo A. Dequito, transforming the mindset of
people from traditional banking towards technology is difficult, but
the institution’s determination to provide its clients better
banking experiences is their utmost priority. This makes changing
the outlook of its clients in its digitalization efforts a top
“We know that introducing
a new technology may be challenging, but we assure them that these
innovations are of highest integrity and user-friendly. Our efforts
are now paying off as our clients are experiencing the efficiency of
these services,” said Dequito.
Digital banking through konek2CARD and Digital Cash Machine
Said CARD SME Bank client
Josefina Carpio, “konek2CARD initiative is really a good development
for the clients of the bank. Withdrawals are done faster. Another
good thing about konek2CARD is its convenient features like adding
mobile top-ups. We always have our smartphones with us anywhere we
go and konek2CARD is very convenient when we forget our ledgers or
ATM cards. We can always access our savings account, anytime and
anywhere. This mobile application is also very user-friendly.”
Carpio also encourages
other clients to use the mobile app for easier banking transactions.
The bank is initially
offering this service to its clients who are residing in
hard-to-reach areas to provide them access to their accounts and do
other transactions without going to the bank.
“Through these digital
transformations, CARD SME Bank clients can now work smarter as they
experience more efficient banking services,” said Dequito. These
digital revolutions can help clients decrease cost by not regularly
going to the bank and be more productive.
Its clients are more
satisfied with the fast and competent services rendered by the
“Through these efforts,
CARD SME Bank is pushing for digital financial inclusivity for all
so everyone can have access to affordable financial products and
services of CARD MRI,” Dequito concluded.